Last updated: February 10, 2020
Please read this Policy together with any Service-specific or location-specific privacy statements or notices that we may provide. Those statements or notices supplement this Policy, and to the extent they differ from this Policy, the statements or notices shall govern.
Personal Information We Collect
Generally speaking, your “personal information” or “personal data” includes your unique identifiers (for example, your full name, phone number, or email address); and information about your characteristics, conditions or behavior that is associated with one of your identifiers or could otherwise reasonably be linked to you. “Non-personal information,” on the other hand, is information that has been anonymized, aggregated or de-identified such that it cannot reasonably be linked to an individual.
The personal information that we may collect includes:
Information You Provide
We may collect the following types of personal information when you visit our website; set up or use an account for our web portal on behalf of a client or supplier; sign up to receive emails from us; fill out a webform; use our online referral feature; or contact us with questions or comments:
- Contact information (full name, phone number, address, email address)
- Other identifiers, such as login information
- Professional or business information
- Content in your comments, posts or communications
- Any other personal information you may choose to share with us
If you decline to provide requested information, we may not be able to provide certain services or features.
Information Automatically Logged
When you visit use one of our Websites, computer servers may automatically log certain information about you or your device, including:
- internet protocol (IP) address
- device ID, operating system, browser type
- web browsing history
- location data
Some of this information is logged through the use of “cookies” and similar technologies. A browser cookie is a small piece of data sent by a website that is stored in your device’s browser. Most cookies contain a unique identifier called a cookie ID: a string of characters that websites associate with the browser on which the cookie is stored. This allows websites to distinguish the browser from other browsers that store different cookies, and to recognize each browser by its unique cookie ID.
The cookies used on our site come from our web domain, and serve the following purposes:
- Essential – Essential Cookies support or enable security features, help detect malicious or fraudulent activity, and enable secure log-in.
- Functional – Functional Cookies help the site work better for you by remembering your log-in details, and making sure the site looks consistent to you.
- Analytics – Analytics Cookies help us learn how well the site is performing and to understand, improve, and research products, features, and services.
Most browsers are set up to accept cookies by default but you can change your browser settings to block some or all types of cookies. If you block cookies, some features of our website or other sites may not function correctly for you.
Information Received From Other Sources
As a service provider, we may obtain information about you from other sources, including our customers and their service providers. For example, if you buy one of our customers’ products on Amazon.com, Amazon may give us access to basic information, including your name, order details, address and phone number. We may combine such information with information we have collected about you. This helps us in turn do the service we were engaged to do. We are not responsible for the accuracy of any information provided by third parties.
How We Use Personal Information
We may use the personal information we collect for a number of purposes, including:
- to make our website function correctly
- to secure parts of our website that are restricted to authorized clients or suppliers
- to fulfill client requests
- to respond to inquiries
- to analyze website usage and performance
- to prevent fraud and enforce our terms of service
- to analyze performance of our marketing efforts
- to protect our legal rights, comply with our legal obligations, or comply with regulatory or legal demands for documents and information
We may use non-personal information to analyze website usage, improve our services, or for any other purpose.
How We Share Personal Information With Others
We do not disclose your personal information to others except as follows:
LBL may share your information with vendors that perform services on our behalf, such as analyzing data, technical advice, providing marketing assistance, support for our services to clients, background investigations, data suppliers, providing screening services, processing credit card payments and providing customer service. Where necessary and appropriate, our agreements with vendors prohibit them from retaining, using, disclosing or otherwise processing the personal information LBL shares with them for any other purpose.
Mandatory Disclosures And Legal Proceedings
Change In Control Or Merger
We may transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a corporate merger, consolidation, acquisition or reorganization. However, in such event, any acquirer will be subject to the provisions of our commitments to you or we will not disclose your information.
With Your Direction Or Consent
We will share your personal information with other third parties as you may direct or otherwise consent.
Quality And Retention of Personal Information
In order to safeguard personal information against unauthorized access or use, we maintain administrative, physical and technical security procedures and practices appropriate to the nature of the information. We regularly assess the performance and adequacy of those procedures and practices and will adjust them when new operations or risks require it. Unfortunately, in our increasingly connected digital world, no one can guarantee perfect data security, and we cannot promise that our procedures and practices will always prevent a breach of personal information. Should we detect such a breach, we will promptly notify affected individuals, third parties and law enforcement agencies as required by applicable law.
We encourage you to help maximize security by applying your own personal security measures. For more information about what you can do to protect your data, please see the tips and resources offered by the U.S. Federal Trade Commission at https://www.consumer.ftc.gov/topics/privacy-identity-online-security and the California Attorney General at https://www.oag.ca.gov/privacy/consumer-privacy-resources.
“Do Not Track” Signals
Your browser may offer a Do Not Track (DNT) setting. If you turn that setting on, your browser sends a signal to websites indicating that you don’t want to be tracked over time or across third party sites. We don’t currently respond to these signals because there is not yet a common understanding of how to process them or a consensus on what “tracking” means.
California residents are entitled to request information relating to whether a business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. We do not share your personal information with third parties for their direct marketing purposes without your consent.
California Consumer Privacy Act
As of January 1, 2020, LBL is not a “business” as defined in the California Consumer Privacy Act of 2018, as amended (the “CCPA”). As our business and operations expand, we are committed to reviewing applicability of the CCPA and other laws regarding privacy or data protection on at least an annual basis, and will update this Policy accordingly when necessary and appropriate.
Some of our clients may be covered businesses under the CCPA. For those clients, we only collect or otherwise process personal information on their behalf as a “service provider” as defined in the CCPA. Our Notice Of Client Data Processing explains our commitment to safeguarding consumer privacy in our role as a service provider.
Data Subjects In The EEA, United Kingdom And Switzerland
LBL is headquartered in the United States. Our services are for business organizations; we do not offer goods or services to consumers or other natural persons in the European Economic Area (“EEA”). If you visit our website or contact us, your personal data will be processed in the United States—which has neither sought nor received a finding of “adequacy” from the European Commission under Article 25 of the EU’s General Data Protection Regulation (“GDPR”)—and will be handled in accordance with this Policy and applicable U.S. law unless we have agreed otherwise in writing with you or with a client or supplier you are affiliated with.
Some of the data that we collect or otherwise process on behalf of clients may include Client Personal Information relating to natural persons who are in the EEA or who otherwise have rights under GDPR. LBL processes such Client Personal Information strictly as a “data processor” to our client as that term is defined in the GDPR. Our Notice Of Client Data Processing describes our commitment to data protection in our role as a data processor.
LBL does not provide services or sell products to children under the age of 18. We do not knowingly collect or maintain any personal information from anyone under the age of 18. We will remove or delete any personal information we believe was submitted by any child under the age of 18.
Changes To This Policy
Left Brain Logistics, LLC
3011 S. Croddy Way
Santa Ana, CA 92704